1. Introduction

• We value your trust and confidence in us, and that’s why we place great importance on safeguarding the privacy of your information. If you ever have any questions or concerns about our privacy practices, please don’t hesitate to reach out to us at info@snazzapp.co

• We, Snazz LLC (referred to as “we,” “us,” “our,” or “Snazz”), own the Snazz Application, also known as Snazz or the App. Snazz is a mobile app that helps users manage their devices and reduce their screen time.

• Snazz LLC is the data controller for your Personal Data. Email us at info@snazzapp.co for privacy and data concerns.
  

 2. Privacy Statement

• Our Privacy Policy covers how we handle your information, including Personal Data and Non-Personal Data, collected through our Service. We value your privacy and require all Snazz staff with access to your Personal Data to follow this policy since March 2023

• Our Privacy Policy aims to protect both your Personal and Non-Personal Data that we collect as a necessary part of our business operations. We’ve made it easy for you to understand what data we collect, why we collect it, and your rights over your data by publishing this policy.

• By using our Service or authorizing its use, you agree to the collection, use, disclosure, transfer, and storage of any Personal or Non-Personal Data, or other information that we receive from you, in accordance with this Privacy Policy.

3. Children’s Online Privacy Protection Act of 1998 (COPPA)

• In accordance with COPPA, we don’t collect Personal Data from children under 13. If you believe your child has provided Personal Data to us, please contact us and we’ll remove it. If you’re a parent or guardian and think we collected data from your child improperly, email us at info@snazzapp.co We’re not responsible for any damages resulting from misrepresentation of age.

4. What Snazz Collects

• As an integral part of our routine business operations, it may become imperative to obtain Personal Data from our clientele. This information allows us to authenticate the identities of individuals, ensure the safety of our customers, and maintain the proper operation of our Service. In particular, this data assists us in identifying our users, communicating with them, and facilitating transactions performed through our platform.

• We shall only gather Personal Data directly from you or an authorized representative to whom you have granted permission to share your details. It is worth noting that while you have the option to decline the provision of this information, we urge you to bear in mind that doing so may impede your ability to partake in certain activities on our site or our Service.

• The type of information we collect without limitation are:

  • Aggregated Data: We leverage this data to enrich our service offerings by conducting analyses of user demographics, interests, and behaviors on an aggregate basis. It is worth noting that such data is considered Non-Personal Data under our Privacy Policy as it cannot be used to personally identify our users.

  • Contact Information: We collect personal data such as email addresses to comply with United States Law and to establish means of communication with our users.

  • Financial Information: We may collect financial information such as bank or credit card details to facilitate transactions and deliver our services to users.

  • Personal Data: We collect personal data such as names, locations, and other identifying information to enhance our service offerings or develop novel tools.

  • Communications and Workflow: We collect this data to gain insights into user activity when they interact with our service. To be clear, we do not collect any private communications but public forum communications may be stored.

  • Location Information: We may collect your device’s location to enable certain features of our service, such as local search or providing personalized recommendations based on your current location.

  • Usage Information: We may collect data on how you use our service, such as the features you access, the time spent on each feature, and the frequency of use. This information helps us to continually refine and improve our service offerings.

  • Social Media Information: We may collect social media usernames, such as Twitter, Facebook, or Telegram, if you choose to integrate such networks with our services.

  • Statistical Information: We may collect statistical information about online and offline preferences, habits, movements, trends, decisions, associations, memberships, finances, purchases, and other related data to improve our service offerings.

  • Other Information: We may collect other personal data about our users as described in our Privacy Policy, such as information about their network, device, or operating system. Furthermore, we may also store any personal correspondence that our users send to us or others regarding their activities.

5. How Snazz Collects

• Most information is collected through our service. We collect through but not limited to:

  • Cookies & Similar Technologies: At Snazz, we strive to make your experience on our Service as smooth and user-friendly as possible. To achieve this, we use various technologies such as cookies, pixels, web beacons, and local storage to gather data about your usage patterns and provide you with relevant features. Cookies are particularly useful for estimating visitor traffic and overall traffic patterns. However, if you prefer not to receive cookies, you have the option to configure your mobile device to refuse them. Please be aware that doing so may limit your access to certain features of our Service.

  • Payment: When you provide your details to open a payment account or make a payment, we handle this information with the utmost care and in accordance with our privacy policy. We understand the importance of safeguarding your personal information and strive to ensure that it is processed securely.

  • Public Forums: Snazz offers public forums where users can connect, share information, and support each other. While these forums are a great way to engage with like-minded individuals, it’s important to note that they are not private. Any Personal Data that you choose to share can be accessed or collected by third parties. Before posting Personal Data, please take a moment to consider the potential consequences of making it public. If you accidentally post Personal Data and would like it removed, you can request removal via the contact information listed in our Privacy Policy.

  • Contact: At Snazz, we value your feedback and strive to provide you with the best possible service. If you need to contact us, regardless of the method, we will respond to your inquiry in a timely and professional manner.

  • Marketing and Web Surveys: We conduct online research surveys and request Personal Data for research and measurement purposes. Please note that we do not knowingly accept participants under the age of 13. Your participation in our surveys is entirely voluntary, and any Personal Data you provide will be used solely for research and measurement purposes.

  • Uploads: We understand that user-generated content such as photos, videos, text, or comments is a valuable part of our Service. When you upload or generate user content via our Service, we process this data in accordance with our privacy policy. Please note that any user-generated content you upload may be visible to other users of our Service.

  • Flash LSOs: At Snazz, we take your privacy seriously. While we post videos on our Service, third parties may use local shared objects (or “Flash Cookies”) to personalize certain video features. It’s important to note that Flash Cookies are not the same as browser cookies and cannot be removed using standard cookie management tools.

  • Third-Party Links: Our Service may contain links to third-party websites. While we do our best to ensure that these links are safe and appropriate, it’s important to note that we do not endorse or control these sites. Other websites may collect Personal Data or place cookies on your device, and their privacy policies will govern any information you submit to them.

  • Account: At Snazz, we value your privacy and understand the importance of safeguarding your personal information. When you open an account or enter Personal Data to receive or access something, we process this information in accordance with our privacy policy.

  • Log files: To better understand how our Service is being used, we may collect information through log files when you access certain parts of our Service. This information helps us to improve our Service and provide a better user experience.

6. Safety & Security of Personal Data

• At Snazz, we take the security and protection of your Personal Data very seriously, and we are exceptionally proficient in safeguarding your information. We implement robust measures and employ advanced encryption technologies and procedures throughout the data hosting process to ensure the confidentiality and integrity of your Personal Data.

• Despite the limitations of any method of transmission over the Internet or electronic storage, we exceed the standard security protocols to mitigate potential risks and provide optimal data security. We continually assess and enhance our security practices to keep your information safe and confidential.

• Moreover, while we may disclose your Personal Data to third parties in accordance with our policies and applicable laws, we bear no responsibility for the privacy or security practices of any such third party. We urge you to review the privacy and security policies of any third party to which we may disclose your Personal Data.

• If you suspect any unauthorized access or activity concerning your Personal Data, please notify us immediately at info@snazzapp.co. Please also note that we are not responsible for any loss, damage, or claim arising from the authorized use of your Personal Data by an authorized third-party recipient.

• We take great pride in our commitment to safeguarding your Personal Data and recognize the importance of ensuring its confidentiality and integrity.

7. When Personal Data Is Used

• If you continue to use our service, we may keep your data for as long as you do. However, if you decide to close your account, we may still retain certain types of data as allowed or required by law. Please keep in mind that even if we delete your Personal Data, it may still exist in backup or archival media for a period of time.

• We want you to know that we work with various companies to help us run our business smoothly, such as marketing agencies, database service providers, and email service providers. In order to do their job, we may need to share some of your information with them, but we make sure they only use it for the specific task at hand and not for any other purposes.

• Our business operations are multifarious and involve various functions, including the provision of services between you and us, identity verification, and communication with you regarding your relationship with us. Furthermore, we may use your information to communicate with you about our goods and services, as well as our own marketing and promotional efforts aimed at users and prospects. Lastly, we may also use your information to conduct competitions, surveys, and questionnaires that provide us with valuable insights into our business and help us serve you better.

• Data Retention: We may retain your information as long as you continue to use our Service, and in some cases, even after you close your account, as permitted by applicable laws.

• Business Operations: We use your information to operate and improve our business. This may include providing and improving our services, verifying your identity, and communicating with you about our products, services, and promotions.

• Corporate Transactions: In the event of a merger, financing, acquisition, or dissolution transaction involving all or a portion of our business or assets, we may share some or all of your information as part of the transaction.

• IP Address: We use your IP address to diagnose and fix problems with our application or server, and to monitor site traffic. We do not link your IP address to any personal information.

• Customer Service: Information you provide helps us respond to your customer service requests and support your needs more efficiently.

• Payments: We use information you provide to process orders and payments and do not share this information with outside parties except as necessary to provide the service.

• Personalization: We use information in the aggregate to understand how our users as a group use the Service and to personalize your experience.

• Site Improvement: We use the feedback you provide to improve our products and services.

• Social Networking Sites: Our Service may enable you to post content to social networking sites. If you choose to do this, we will provide information to those sites in accordance with your settings.

• User Testimonials and Feedback: We occasionally publish user testimonials and comments, with the user’s consent. We may also post user feedback on the Site from time to time, with the user’s consent. Please note that any personal information you post in a public forum associated with our Site can be read, collected, or used by other users of the forum.

• Disclosure:

  • At Snazz, we understand the importance of protecting your personal information. However, there are certain circumstances where we may need to disclose your information. We may share your information if we reasonably believe that there is a fraudulent, deceptive, or unlawful activity that a governmental authority should know about, or to investigate potential violations of our Terms of Use. Additionally, we may disclose your information in response to lawful requests made by public authorities, or to protect the rights, property, or personal safety of another user or any member of the public. We may also disclose your information as required by law or in the event that we sell our business. Finally, in special cases such as a physical threat to you or others, we may also share your information. Rest assured, we do not make your Personal Data available to third parties for their marketing purposes without your consent.

• Non-Disclosure:

  • We unequivocally guarantee that your Personal Data will never be disclosed or sold to unrelated third parties, no matter the circumstance. Rest assured that we will never engage in the sale, trade, or rental of your Personal Data to any other parties

8. Personal Data Disclosure for California Residents

• As a Screen Time App provider, we are committed to complying with all applicable laws and regulations regarding the privacy and security of your Personal Data. As a California resident, you have the right to request information about the disclosure of your Personal Data to third parties for their direct marketing purposes under California Civil Code Section § 1798.83. We are happy to provide this information upon request. If you would like to make such a request, please send an email to info@snazzapp.co and we will promptly respond with the requested information.

9. “Do Not Track”

• It is possible that your browser settings have an option to send a “do not track” signal to the websites you visit. However, there is no agreement in the industry about how website and app operators should respond to these signals. Therefore, our systems do not currently recognize “do-not-track” requests from browsers, unless required by law. Nevertheless, you have the option to disable some tracking by following the instructions provided in our privacy policy, such as disabling cookies or using private browsing modes.

10. Control Your Information

• We may send you occasional newsletters and promotional emails that relate to our Service. If you receive such communications from us and would like to stop receiving them, you can choose to “opt-out” by following the unsubscribe instructions provided in the email or by contacting us directly (see our contact information below). Please note that even if you opt-out of promotional emails, we may still send you service-related communications, such as updates to our Terms of Use or Privacy Policy.

• If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided below. You may change any of your Personal Data in your Account by editing your profile within your Account or by sending an e-mail to us at info@snazzapp.co.

• We will periodically send you free newsletters and e-mails that directly promote the use of our Service. However, you can always indicate a preference to stop receiving further communications from us by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly.

• Please note that we may be required to keep some of your information and not delete it, for example, for fraud prevention or legal compliance purposes. When we delete any information, it will be deleted from the active database, but may remain in our archives.

• If you decide at any time that you no longer wish to have your SNS account linked to your Account, you may de-link the SNS account in the “preferences” section in your account settings. We also provide you with the right to complain to a data protection authority about our collection and use of your information.

• We comply with applicable data protection laws and are committed to responding to all requests we receive from individuals wishing to exercise their data protection rights.

• If you are a resident of the European Union, you can object to processing of your personal data, ask us to restrict processing of your personal data, or request portability of your personal data. Withdrawing your consent to our processing of your information is also possible at any time.

11. Compliance with CAN-SPAM (U.S. users only):

• We understand that your time is valuable and we respect your right to control the type and frequency of messages you receive from us. We may occasionally send you emails containing promotional or informational content related to our service. If you would prefer not to receive these messages, simply follow the unsubscribe or opt-out instructions provided within the email. Please note that it may take up to 10 business days for us to process opt-out requests.

12. Our Global Privacy Practices

• Our website is based in the United States and is intended for use within the country. If you are visiting our site from outside the US, please be aware that your information, including Personal Data, may be transferred to the US where some of our servers are located. We hold and process your Personal Data in accordance with US privacy laws and our Privacy Policy. Please note that privacy laws in the US may differ from those in your country. While in the US, your Personal Data may be subject to lawful access requests by government agencies. To protect your Personal Data, we will ensure that any transfer of data from countries in the European Economic Area to countries outside the EEA will be safeguarded by appropriate measures.

• Users from the European Region – Compliance with data protection laws in Europe necessitates a “lawful basis” for the collection and retention of Personal Data from individuals residing in the European Economic Area. Our lawful bases consist of:

  • Performance of contractual obligations: We may require your Personal Data to fulfill our contractual obligations to provide services, allow creators to establish and showcase their projects, and enable backers to discover and pledge support to them.

  • Legal compliance: On occasion, we may be required by law to collect and utilize your data. For instance, tax laws mandate that we maintain records of pledges and payments processed through our services.

  • Legitimate interests: This term is used in data protection law to indicate that we have a valid and equitable reason for utilizing your data in a manner that does not infringe upon your rights and interests. We may need your data to pursue our legitimate interests as part of our business operations, in a manner that would be reasonably expected, without significantly impacting your rights, freedoms, or interests. For instance, we use identity, device, and location information to prevent fraud and abuse and ensure the security of our services. We may also send you promotional communications about our services, subject to your right to control whether we do so.

  • We analyze how users interact with our site to identify the design elements that are effective and those that are not. This helps us enhance and improve the quality of the online experience we offer to all users.

  • Data Protection Authority. If you are a citizen or resident of the European Economic Area, you have the right, subject to applicable law, to object to Snazz’s use of your Personal Data and to file a complaint with your local data protection authority.

• California Residents: At our company, we take data protection seriously, and we understand the importance of complying with regulations that govern the collection, use, and disclosure of personal data. We want to inform you of the additional disclosures that apply to California residents under the California Consumer Privacy Act of 2018 (CCPA).

  • The CCPA provides California residents with additional rights, including the right to know, delete, and opt-out of the sale of their personal data. As a business that collects and discloses personal data, we are committed to providing our customers with transparent and comprehensive information about our data practices.

  • We collect various categories of personal data, including identifiers, customer records, commercial information, internet activity, audio or visual data, employment and education data, and inferences about your interests, preferences, and favorites. California residents have the right to request information about the categories of personal data collected, sources from which the data was collected, categories of personal data disclosed or sold, and the specific pieces of personal data collected about them.

  • We encourage California residents to exercise their data privacy rights and contact us at info@snazzapp.co for any inquiries. Please specify which right you would like to exercise, and we will respond to your request within 10 days. We may require specific information to verify your identity and process your request. If we cannot verify your identity, we may be unable to fulfill your request.

  • Our commitment to data protection also extends to our non-discriminatory treatment of customers who exercise their data privacy rights. We want you to know that you have the right to opt out of the sale of your personal data to third parties and to designate an authorized agent to submit requests on your behalf.

13. Contact and Additions to This Policy

• • We appreciate your trust in Snazz’s commitment to data protection. Please note that any updates made to this Privacy Policy will be communicated to you through Modifications posted on the Service or App, and will be effective after thirty (30) days of the “Updated” date or any other communicated date. Kindly review this policy periodically for changes and contact us at info@snazzapp.co for any inquiries regarding this Privacy Policy or your use of the Application. Thank you for your continued support.